We generally think about spring cleaning in terms of our homes but at the Institute for Podiatric Excellence and Development (IPED), we want to encourage podiatric professionals to take inventory of their offices and see if there’s anything that needs sprucing up.
A Warm Welcome
Next time you walk into your office, take a look around through the eyes of a new patient. What do you see? Is the space brightly lit? Hopefully, the waiting room has an appearance that is comfortable and tidy. Magazines should be stacked neatly and there should be no trash or loose papers on the floor or other surfaces. Plants should be watered and flourishing, with no fading poinsettias left over from Christmas. Is it time for a coat of paint to freshen up the room? First impressions set the mood of your patients and the effects can carry over to the rest of their appointment.
Take a Community Pulse Check
Is your practice offering what your community most needs? Have the demographics of your patient population undergone a change? If you haven’t done it in a while, review your mission statement and practice goals to see if you’re on track. Devote some time to catching up on the latest developments in procedures and technologies and think about new ways you can meet your patients’ podiatric health care needs.
People often feel like they are dragging at this time of the year. Liven things up with a get together with your staff to brainstorm about what’s working well in your practice and what needs improvement. Serve refreshments and provide a relaxed atmosphere for your team members to share new ideas and make suggestions for how to elevate the patient experience in your office.
A little “spring cleaning” can give your practice, your staff and the patients you serve a boost and prevent your services from becoming rote and impersonal. At IPED we bring together practitioners at all stages of their careers from students to veterans and this gives us a wide base of experience to enrich all of our members. Would you like to learn more about the benefits of membership and what we offer? Contact our Executive Director, Ruth Ann Donahue today by calling: 978-296-7634.