5 Ways to Improve Your Waiting Room

First impressions can set the tone for an entire office visit. At the Institute of Podiatric Excellence and Development (IPED), we know that your waiting area can influence a patient’s mood and disposition before they even make it into the examination room. Below are some suggestions for making your waiting room a more serene and stress-reducing space.
1. Choose soothing artwork. Waiting to see a doctor can provoke anxiety in patients. Studies have shown that nature scenes and landscapes have a calming effect. Avoid abstract art or anything with a chaotic blend of line, shape, and color.
2. Keep it clean. Subconsciously many patients make an association with your waiting room and the quality of care your practice delivers. Neatly stacked magazines, plants that are thriving, not dying, fresh paint, and carpet that is clean and free of debris all contribute to a greater sense of well-being.
3. Provide free Wi-Fi and charging stations. Your patients can continue to work or communicate while they wait for their appointment. This will make the time pass quickly and give the impression that they have spent less time waiting then they actually have.
4. Add a child play area. Clamoring children who are bored increases stress. A play area that is safe and clean will help distract children and calm patients. Choose hard toys as they are easier to clean and disinfect than soft ones.
5. Offer nutritious snacks. Hunger increases negative emotions, and with the tight schedules, many patients keep they may have missed lunch to make the appointment in your office. Fruit, granola bars, small bottles of water can create a hospitable impression. Avoid peanuts and other allergens and post ingredients to be safe.
Helping podiatric professionals at all stages from new practitioners to veteran podiatrists improve the success of their practices is just one benefit of membership in IPED. To learn more about how we can help you, contact our Executive Director, Ruth Ann Donahue by calling: 978-296-7634.

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